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Why customer service matters for community colleges

EAB

If you haven’t, take a look at your college’s reviews on Google, Niche, or social media—if there is negative feedback, it’s likely related to customer service mishaps like lost paperwork, slow responses, or unanswered questions. ".the Examples: Can placement testing and advising appointments be rolled into one day?

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How dual enrollment can combat enrollment declines

EAB

percent, 1 which has prompted institutions to reflect on practices that impact student success and on barriers students face in their pursuit of higher education. As of fall 2022, enrollment declines at community colleges had slowed to 0.4 percent) and 18- to 20-year-old students (+1.4 In 2022, this number jumps up to 10.5

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Franklin & Marshall College Names Dr. Andrew Rich as 17th President

Diverse: Issues in Higher Education

One of Rich's notable achievements at CCNY was the formation of a Public Service Career Hub, which more than doubled student placement in public service internships and jobs. Truman Scholarship Foundation from 2011 to 2019, where he oversaw the prestigious federal program supporting future public service leaders.

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Advising, Counseling, Mentoring and Teaching Black Males in Secondary and Postsecondary Settings

Diverse: Issues in Higher Education

More specifically, the authors explain several problems/issues confronting Black male students in P-12 gifted and talented, advanced placement, and special education programs, along with the school-to-prison pipeline – inequitable discipline in the form of suspensions and expulsions.

Advising 325
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Supporting the Health and Well-Being of Transgender College Students

Timely MD

These services should be staffed by mental health professionals who have experience working with transgender clients. Indiana University’s LGBTQ+ Culture Center connects students to mentors and community, with counseling resources embedded in the center.