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2023 Seal of Excelencia

Diverse: Issues in Higher Education

Angelo State University in San Angelo, Texas, partners with over 62 high schools across the state, facilitating college access for Latino, rural, and other marginalized communities. From 2018 to 2023, Latinx staff representation increased from 33% to 38%, and administrator representation increased from 17% to 25%, respectively. “We

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How Slippery Rock University Uses Actionable Analytics to Deliver Proactive Support

Civitas Learning

The Challenge: Administrators and staff lacked the real-time information necessary to reach struggling students before it was too late. And collaboration with other stakeholders remained difficult due to workflow inefficiencies and a lack of supportive tools to facilitate coordinated student care.

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How Civitas Learning Partners are Removing Retention and Completion Barriers

Civitas Learning

Facilitate seamless transitions between departments When students recount the same information to different campus support staff, it wastes valuable meeting time and negatively impacts their experience, leading to frustration and a sense of disconnect.

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SUNY Broome Addresses Enrollment Declines with Data-Informed Approaches

Civitas Learning

The launch of their 2023-2027 Strategic Enrollment Management Plan prompted SUNY Broome to revitalize its approach, adopting a more unified, case management-oriented model and engaging faculty in the process. Recognizing the vital role of faculty, administrators implemented creative strategies to secure buy-in.

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Slippery Rock University Delivers Proactive Support with Actionable Analytics

Civitas Learning

The Challenge: Administrators and staff lacked the real-time information necessary to reach struggling students before it was too late. And collaboration with other stakeholders remained difficult due to workflow inefficiencies and a lack of supportive tools to facilitate coordinated student care.

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Supporting Institutional Financial Health with Cross-Functional Collaboration

Civitas Learning

In this step, leadership teams facilitate cross-functional collaboration by establishing alignment around a shared definition of student success. Their faculty and student success teams can easily input and access information to coordinate efforts and facilitate proactive student outreach and follow-up.

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Proactive Support Removes Barriers to Completion at the University of Texas at Arlington

Civitas Learning

CONHI’s program leaders utilized Civitas Learning’s Administrative Analytics tools to surface timely and actionable insights they wouldn’t have been able to see otherwise. The analysis found that the online orientation program saw an average 7.4% lift in persistence among participating students.