Civitas Learning

DECEMBER 13, 2022

A holistic record of all communication (emails, referrals, SMS, messages, announcements, surveys, and notes) provides the visibility and context needed to maintain a cohesive frontline of student support. UTSA Achieves 16% Retention Lift with Data-Activated Student Support Ecosystem.

Advising 52

Advising Student success Students Retention 52

Civitas Learning

JUNE 13, 2024

The Strategy: Implement student success technology to generate actionable insights, improve visibility, and create workflow efficiencies to lift enrollment, retention, and graduation rates. However, like many institutions, it faced challenges in boosting enrollment, retention, and completion rates.

Retention 52

Retention Advising Guided pathways Scheduling 52

Civitas Learning

AUGUST 22, 2024

The Challenge: Delivering timely support to a diverse and sizeable student population to foster improved retention and completion rates. The Strategy: Transition to a case management model that offers students proactive guidance and access to resources, and engages faculty to see a complete picture of their academic journey.

Faculty 52

Faculty Community college Case manager Advising 52

Civitas Learning

AUGUST 28, 2023

The Challenge: General lack of visibility into students’ needs, limited methods of communication, and technology constraints, lead to inadequate access to personalized academic advising and support. With this knowledge, the college could devise targeted retention strategies to keep students on track to graduation.

University 98

University Advising Success Student success 98

Civitas Learning

SEPTEMBER 1, 2022

Despite their best intentions and hard work, traditional advising caseload management practices like mass communications and first come, first serve appointments aren’t as effective as they used to be. Taking this unbalanced approach to managing caseloads is burning out advising teams and adding to the decline in student retention.

Advising 52

Advising Case manager Retention Faculty 52

Civitas Learning

SEPTEMBER 13, 2022

Solution: Empower Advisors with Intelligent Case Management Tools. Hiring more advisors to manage excessive caseloads seems the obvious solution, but it often isn’t feasible. Another way to ease capacity constraints is to use intelligent workflows and integrated case management tools to reduce administrative burden.

Academic advisor 52

Academic advisor Advising Case manager Student success 52

Civitas Learning

JUNE 8, 2023

Data-activated cross-functional collaboration as the second step in a responsive process that improves student retention and completion in a way that supports financial health. When each group has a different idea of what student success means, communication and collaboration can become challenging.”

Collaboration 52

Collaboration Retention Facilitation Student success 52

Civitas Learning

FEBRUARY 7, 2023

SRU recognized they must invest in data-driven initiatives that increase student retention and graduation rates while also allowing them to identify the needs of different class cohorts and specific populations. Dr. Rindy shares, “We can be very direct about who we’re helping.

University 52

University Student success Collaboration Success 52

EAB

AUGUST 23, 2023

Case Management & Basic Needs Specialists: Navigating public resources can be confusing, time consuming, and overwhelming for many students. What’s key with any basic need support system is communicating to students frequently and early about what resources are available to them, and emphasizing that they are free or low cost.

Students 52

Students Community college Collaboration Retention 52

Civitas Learning

FEBRUARY 27, 2025

Institutions should not only concentrate on increasing retention rates but also on fostering a positive experience. By integrating Civitas Learnings seamless workflow solution, communication silos are eliminated, ensuring responsive, connected messaging and effective case management.

Higher education 59

Higher education Education Grant Students 59