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The Village at Cerritos College is California’s first community college housing project exclusively for homeless students. The Village is located near campus and provides wraparound services including casemanagement, counseling and tutoring. At present, 67% of the student body identifies as Latinx.
At the onset, the college uses multiple enrollment strategies, campaigns, and partnerships with community organizations to facilitate Latino students and families receiving the information and support needed to enroll. Recruitment materials, campus tours, and FAFSA open houses are bilingual as are several members of the studentaffairs staff.
The Challenge: Delivering timely support to a diverse and sizeable student population to foster improved retention and completion rates. The Strategy: Transition to a casemanagement model that offers students proactive guidance and access to resources, and engages faculty to see a complete picture of their academic journey.
It is crucial to adequately train faculty to deliver high-quality instruction and provide them with simple strategies to connect students to resources. Providing continuous training and opportunities for faculty to expand their instructional and student support skill set is crucial for improving student outcomes.
The Challenge: Delivering timely support to a diverse and sizeable student population to foster improved retention and completion rates. The Strategy: Transition to a casemanagement model that offers students proactive guidance and access to resources, and engages faculty to see a complete picture of their academic journey.
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