Timely MD

OCTOBER 12, 2023

“We have a holistic approach to helping our students succeed in life because that’s part of their goal, to move forward academically so they can improve their situation in life,” said Melvilyn Scott, Lead Case Manager for Student Resources and Empowerment Center.

Mental health 98

Mental health Community college Case manager Literacy 98

Civitas Learning

AUGUST 22, 2024

The Challenge: Delivering timely support to a diverse and sizeable student population to foster improved retention and completion rates. The Strategy: Transition to a case management model that offers students proactive guidance and access to resources, and engages faculty to see a complete picture of their academic journey.

Faculty 52

Faculty Community college Case manager Advising 52

Civitas Learning

AUGUST 22, 2024

The Challenge: Delivering timely support to a diverse and sizeable student population to foster improved retention and completion rates. The Strategy: Transition to a case management model that offers students proactive guidance and access to resources, and engages faculty to see a complete picture of their academic journey.

Faculty 52

Faculty Community college Case manager Advising 52

Civitas Learning

OCTOBER 10, 2024

Hilda Garke, Coordinator of Student Affairs Training, shares other ways they provide guidance on faculty training: “Our faculty teaching and learning division has created a website with a detailed FAQ page covering everything from how to log in to what an alert looks like and how to respond.

Student success 84

Student success Faculty Success Instruction 84

Civitas Learning

SEPTEMBER 13, 2022

Many advisors and student success professionals feel overwhelmed, overworked, underpaid, and underappreciated by their institutions. Eighty-four percent of student affairs professionals say stress and crisis management lead to burnout. Solution: Empower Advisors with Intelligent Case Management Tools.

Academic advisor 52

Academic advisor Advising Case manager Student success 52

Diverse: Issues in Higher Education

OCTOBER 9, 2023

At the onset, the college uses multiple enrollment strategies, campaigns, and partnerships with community organizations to facilitate Latino students and families receiving the information and support needed to enroll. Recruitment materials, campus tours, and FAFSA open houses are bilingual as are several members of the student affairs staff.

Retention 310

Retention Facilitation Faculty First generation 310

Diverse: Issues in Higher Education

NOVEMBER 5, 2024

The Village at Cerritos College is California’s first community college housing project exclusively for homeless students. The Village is located near campus and provides wraparound services including case management, counseling and tutoring. The program began in Spring 2023 with 153 students, 87 of whom were Hispanic.

Retention 295

Retention Mentoring Financial aid Grant 295