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Why customer service matters for community colleges

EAB

These features can help gather feedback on events, such as orientation, or ask students about their communication preferences. Proactive reminders: A trait of great customer service is clear, proactive communication. To learn more or request a demo, fill out the quick form below. Ready to find out more?

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The 2024-25 FAFSA Roadmap

College Planners of America

. · Volumes 8–9 cover technical changes to agency matches, testing data, and the web demo system. Start March 2023 Financial Aid Administrator Training These webinars will provide detailed training about the changes to application, eligibility, and data use so aid administrators can counsel families and update compliance procedures.

FAFSA 52
professionals

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Improve your program review process with these 4 data tips

EAB

We provided annual workshops on the process, increased data literacy, explained how decisions were made (and by whom), and tracked how decisions got communicated and followed up on. Support the people doing this work and institutionally communicate its importance regularly.

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3 Summer Tasks to Prepare for Financial Aid Season

School & Student Services by Community Brands

Be sure to take advantage of live demos or free trials that let you get a real feel for the program before you make your final decision. Communication: Direct messaging and mass email features make it easy to connect with families and keep everyone on track. Flexibility: Is this solution flexible enough to meet your needs?