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Does Your Financial Aid Solution Include Strong Communication Tools?

School & Student Services by Community Brands

A successful program requires more than just financial resources, effective communication tools are equally vital to ensure transparency, build trust, and provide a positive experience for families. Providing Clarity: Clear communication helps families understand the financial aid process, eligibility requirements, and award decisions.

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Why customer service matters for community colleges

EAB

the fact is our students are consumers, and the level of customer service from enrollment management and student service offices, as well as faculty, sends a direct message to students about how much we support their success." Hood Community College <2 hours turnaround time for acceptance vs. 72 hours prior to Navigate, EAB's CRM.

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Ensure Equitable Access to Private School Financial Aid

School & Student Services by Community Brands

Transparent and Accessible Financial Aid Process: Clear Communication: Provide families with clear and concise information about the financial aid process, including deadlines, required documentation, and eligibility criteria. To learn more about what SSS can do for your school, please register for a demo.

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Providing Support to Financial Aid Awardees During the School Year

School & Student Services by Community Brands

Beyond the initial financial aid award, the success of these programs often hinges on the ongoing support provided to recipients. By offering academic tutoring, mentorship, and scholarship opportunities, schools help students navigate the challenges of private education and develop the skills necessary for success.

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Implementing a caseload management model in a newly centralized division

EAB

It has been well established that Academic Advisement services have a positive impact on student success and retention, but the structures and approaches vary widely across institutions and at times, even within an institution. Varied approaches to proactive communication— with some areas still functioning in an outdated reactive model.

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What is the Financial Aid Assistant (FAA) Program?

School & Student Services by Community Brands

Simply complete a demo form and select “FAA program” to start. Here’s a step-by-step breakdown of how it works: Families will complete the PFS and upload tax documents. Meet with one of our experts to explore how FAA can help your school. The post What is the Financial Aid Assistant (FAA) Program?

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Ready to Simplify Your Financial Aid Awarding Process?

School & Student Services by Community Brands

This translates into faster award decisions, allowing you to communicate financial aid packages to families earlier in the enrollment cycle. Early communication is crucial for attracting top students, as it gives families and students the peace of mind they need to make informed decisions about their education.