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Fierce Advocate for Community College Students

Diverse: Issues in Higher Education

The radio/television gives me the ability to speak, write, and communicate in a way so that people understand and feel what I believe,” says Walker-Griffea. After building her reputation in student services, Walker-Griffea found a perfect fit in community colleges. Each degree continues to be instrumental.

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Encouraging Private K-12 Transfer Students to Apply for Mid-Year Financial Aid

School & Student Services by Community Brands

To effectively reach transfer students and their families, personalized outreach is key. Schools can directly communicate with these families, highlighting the specific financial benefits and support services available to transfer students. Families also desire timely updates on their financial aid status.

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How to Attract Diverse Families with Financial Aid

School & Student Services by Community Brands

For private schools effectively communicating and highlighting their financial aid offerings is critical. Remember to showcase testimonials from current students or alumni who would not have been able to attend without financial assistance. These events can also be live-streamed or recorded for broader outreach.

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10 Private K-12 Financial Aid Best Practices for Enrollment Season

School & Student Services by Community Brands

Many institutions now access tax-credit scholarships, community partnerships, and corporate sponsorships to support their financial aid pools. As a result, financial aid directors have an opportunity to better communicate these expanding resources to families who may not be aware of the full range of assistance available.

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VenturEd Solutions’ SSS Powered by TaxStatus Unveils the Future of Financial Aid Awarding

School & Student Services by Community Brands

SSS’ transformational integration with TaxStatus generated significant enthusiasm at NAIS Thrive 2025 event, capturing the attention of financial aid and enrollment professionals from across the country. NAIS has long provided schools with a trusted methodology to equitably assess family ability to pay school costs.

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EAB’s Navigate Platform Now Supports Student Recruitment and Retention

EAB

Recruitment Management is a powerful complement to Navigate’s industry-leading student retention features—including onboarding, early alerts, workflow tools, and institutional analytics—already used by more than 850 colleges. We are excited to expand the Collaborative’s work to support students before they enroll.”

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Why customer service matters for community colleges

EAB

If you haven’t, take a look at your college’s reviews on Google, Niche, or social media—if there is negative feedback, it’s likely related to customer service mishaps like lost paperwork, slow responses, or unanswered questions. ".the Proactive reminders: A trait of great customer service is clear, proactive communication.