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The radio/television gives me the ability to speak, write, and communicate in a way so that people understand and feel what I believe,” says Walker-Griffea. After building her reputation in studentservices, Walker-Griffea found a perfect fit in community colleges. Each degree continues to be instrumental.
To effectively reach transfer students and their families, personalized outreach is key. Schools can directly communicate with these families, highlighting the specific financial benefits and support services available to transfer students. Families also desire timely updates on their financial aid status.
For private schools effectively communicating and highlighting their financial aid offerings is critical. Remember to showcase testimonials from current students or alumni who would not have been able to attend without financial assistance. These events can also be live-streamed or recorded for broader outreach.
Many institutions now access tax-credit scholarships, community partnerships, and corporate sponsorships to support their financial aid pools. As a result, financial aid directors have an opportunity to better communicate these expanding resources to families who may not be aware of the full range of assistance available.
SSS’ transformational integration with TaxStatus generated significant enthusiasm at NAIS Thrive 2025 event, capturing the attention of financial aid and enrollment professionals from across the country. NAIS has long provided schools with a trusted methodology to equitably assess family ability to pay school costs.
Recruitment Management is a powerful complement to Navigate’s industry-leading student retention features—including onboarding, early alerts, workflow tools, and institutional analytics—already used by more than 850 colleges. We are excited to expand the Collaborative’s work to support students before they enroll.”
If you haven’t, take a look at your college’s reviews on Google, Niche, or social media—if there is negative feedback, it’s likely related to customer service mishaps like lost paperwork, slow responses, or unanswered questions. ".the Proactive reminders: A trait of great customer service is clear, proactive communication.
Because of our dedication to the higher education community, especially in times of such large-scale transition, we knew we had to respond quickly and effectively to continue supporting your efforts in this time of great change. Blackboard StudentServices. StudentCommunication with Outbound Engagement Campaigns.
Regular Communication and Updates Personalized Check-Ins: Schedule regular check-ins with financial aid recipients and their families to monitor their progress and address any questions or concerns. Parent Involvement Opportunities Fundraising Events: Organize fundraising events to help reduce tuition costs and foster community engagement.
Lisa Hansen is the Director of OneStop Student Support and Retention Services at Blackboard and works collaboratively with partner institutions to increase student satisfaction and persistence through 24/7 Virtual Student Engagement and proactive outreach and retention support. Sounds easy right?
Revenue streams you might consider include: Summer camp Daycare program After-school program Fundraising events Selling school merchandise Learn more about adding new revenue streams in our free guide, A Whole School Strategy to Sustainable Revenue Streams for K-12 Private and Independent Schools.
Applying to college opens students to scrutiny in ways few other events in life do, and the uncertainty that accompanies the college application process can be rife with doubts. If asking for help feels uncomfortable, know that every student feels that way.
The two discuss ways to forge better partnerships with CBOs by understanding the role they play in helping students overcome obstacles when applying to colleges. Jordan also shares tips for admissions teams who want to communicate and work more effectively with CBOs to boost enrollment. It's like email and conferences.
As institutions innovate to create ways to attract new students, or regain the students who have left, it is important to create culturally responsive interventions that uphold commitments to equity. Family-focused events : Selecting and getting to know a college is often a family affair. 13% of households in the U.S.
Moderator Solome Tibebu, Founder and Host of the Behavioral Health Tech conference, was joined by Dr. Davida Haywood, Senior Vice President of Student Affairs at Johnson C. Providing culturally sensitive care Underrepresented students often face mental health disparities due to their identities. Batista said.
Determine what external factors and events could affect your financial aid strategy in the coming year. Communication: Direct messaging and mass email features make it easy to connect with families and keep everyone on track. Look for options that let you handle all of your communication from the same dashboard.
When I first started looking at graduate programs in higher education/student affairs I had no idea that I would end up moving to Oregon. Eventually, I decided to apply for the College StudentServices Administration (CSSA) program at OSU. I remember checking up on about 5 or 6 programs. I grew so much during that time.
Durmerrick Ross stands beneath lights at an event. So, Ross met with Howard’s studentservices, where he was told his only option would be to withdraw from his classes. As he would come to discover, despite being led away in handcuffs by campus police, there was no official school record of the event. Howard University.
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