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JUAN J. CASTILLO

Diverse: Issues in Higher Education

As TAMIU’s CFO, he successfully managed the university’s financial operations, overseeing budget planning, compliance and the development of new facilities. Castillo Castillo brings more than 30 years of management experience, having held key roles in both higher education and the corporate sector.

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Edify Accelerators: Custom Dashboards for Your Campus

EAB

The Success and Retention Opportunities Accelerator empowers users with student success analytics to improve student success outcomes through interventions, policy changes, and other initiatives. The data can also be used to support funding and grant requests.

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Sustainable Funding Strategies for Mental Health and Basic Needs Support Post-HEERF

Timely MD

Yet many programs launched with help from this pandemic relief money were so successful that they have become critical to campus communities. Institutions now grapple with the challenge of how to sustain these critical services post-HEERF. It came from student services aware of the need after the pandemic.”

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What is “one front door” onboarding and how could it help your students?

EAB

Blogs What is “one front door” onboarding and how could it help your students? Insights from Dr. Tiffany Ray-Patterson, VP of Student Success at Germanna Community College Based on our Office Hours with EAB podcast, Episode 166, Could Your Students Benefit from “One Front Door” Onboarding? appeared first on EAB.

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5 areas for community colleges leaders to take stock in 2023

EAB

Talent management At the peak of the staffing crisis in spring 2022, community colleges were down 14% of their workforce, which caused disruptions to student services, and created burnout across all departments. We’ll share resources to help you identify and sustain your most impactful practices in the upcoming year and beyond.

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Why customer service matters for community colleges

EAB

If you haven’t, take a look at your college’s reviews on Google, Niche, or social media—if there is negative feedback, it’s likely related to customer service mishaps like lost paperwork, slow responses, or unanswered questions. ".the Hood Community College <2 hours turnaround time for acceptance vs. 72 hours prior to Navigate, EAB's CRM.

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3 Summer Tasks to Prepare for Financial Aid Season

School & Student Services by Community Brands

Note down all of your successes as well as areas where you could improve. Consider prioritizing these students in your awarding methodology if you notice an imbalance. Determine what reports or performance indicators you want to track to define success in the next financial aid season. Choose Your Performance Indicators.