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Tierra Parsons, Director of Counseling Services at Johnson C. Students scheduling services can choose to meet with a specific provider or select the first available. A year ago, retention of counselors was huge, a huge problem. But it has really helped us with retention, and it’s really helped morale.”
Campus staffing challenges Despite best efforts and continual improvement, recruiting and retaining a diverse team of therapists representing students’ identities, backgrounds, and lived experiences has long been challenging for college counseling centers, in turn leading to significant issues with student retention. Haywood said. “I
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