Over 3.2 Million Borrowers Impacted by Servicing Errors During First Month of Repayment
NCLC Student Loan Borrower Assistance
JANUARY 16, 2024
Contributing to the confusion, the Department’s loan servicers have committed numerous widespread and documented errors in billing borrowers and managing their loans. million federal student loan borrowers during the first month of repayment. The largest fine, $7.2 million borrowers.
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