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Limited faculty support While faculty members can offer some support, they’re not equipped to provide the professional mental health care that students need. Even tasks like swiping students into the Rec Center require good communication skills.
TimelyCare StudentSuccessCoaching Q&A With Dr. Nicole Guerrero Trevino Vice President for StudentSuccess LinkedIn Tell us about your career journey and dedication to studentsuccess in higher education. Who are successcoaches, and what training do they receive?
“Whether that be RA checks in the residence halls…as well as peer mentors, that we might have in some of our first-year experience courses and then, the first year experience, staff or faculty leading that particular course.” So, it’s helping students to authentically engage in those activities and maintain their academics.”
The Strategy: Implement studentsuccess technology to generate actionable insights, improve visibility, and create workflow efficiencies to lift enrollment, retention, and graduation rates. Their work has already resulted in enrollment improvements and significant enhancements in how faculty and advisors work together.
Creating a comprehensive inventory goes beyond traditional academic support like tutoring and advising and requires engaging with all campus departments to uncover less obvious resources and events that also have a strong influence on student persistence. They should also define the activity, participants, and time frame for measurement.
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