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Success Coaching and Online Platform Shown to Improve Retention

Diverse: Issues in Higher Education

All 11 colleges that participated in the MMSI elected to continue their use of the platform after the grant that funded the project expired. If [I] had my way, every college in our system would have an early-alert platform engaged in some kind of preventative student success coaching model,” he said.

Retention 246
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SUNY Broome Addresses Enrollment Declines with Data-Informed Approaches

Civitas Learning

For instance, the platform flagged 184 students on academic warning and financial aid, initiating targeted outreach campaigns and encouraging them to connect with a student success coach or advisor. However, departmental silos and limited communication between faculty and staff hindered student support efforts.