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It’s easy for a student who needs help to slip through the cracks. The software, called StudentSuccess & Engagement, uses data to send alerts to successcoaches about when they might need to reach out to a student. Evans, associate director-student life at NCCCS According to Dr. J.J.
The Challenge: Confronted with plateaued student outcomes, change was needed to assess the complete student picture and have the right tools to support them holistically. However, departmental silos and limited communication between faculty and staff hindered student support efforts.
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