Retention Scheduling Student success coach 
Civitas Learning
JUNE 13, 2024
The Challenge: Confronted with plateaued student outcomes, change was needed to assess the complete student picture and have the right tools to support them holistically. Its 5,468 enrolled students come from a diverse population surrounding Broome County and extends throughout New York.
Civitas Learning
AUGUST 1, 2024
This analysis has helped leaders understand how registration timeframes affect working students, the impact of sending past-due accounts to collections, and the effect of drop policies on students by age or ethnic group. Administrators and leaders should collaborate with Institutional Research to schedule regular reviews.
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